Chickoo Chawda is an accomplished Information Technology executive with over 17 years of experience in architecting, managing, and delivering mission critical enterprise products and solutions.
He provides consulting and advisory services specializing in a variety of areas:
• IT Business Strategy & Execution
• Enterprise / Solution Architecture
• Product Management & Development
• IT Management & Roadmap planning
• Business/Operations Support Systems (B/OSS)
• CRM, CIS, Billing, Rating, Order Management
• Business Process Management Systems
• SOA, ESB, and Middleware Services
• Cloud Computing, Mobile apps, IoT
• Big Data and Analytics
Most recently Chickoo has co-founded MatrixIntel, a Technology consulting, Solution Engineering, and Outsourcing services provider. MatrixIntel is focused on Big Data, Analytics, Internet of Things, Telecommunications, and Energy solutions for the hyper connected and information centric industries such as Telecommunication, Utilities/Energy, and Logistics. As a partner and senior executive his responsibilities include business development and operations for MatrixIntel in addition to providing consulting and solution development services to MatrixIntel’s clients across North America.
Chickoo provided advisory services to senior executives (CxOs) and guided their efforts to execute strategic IT transformation projects. These projects covered a broad range of companywide initiatives to modernize enterprise architecture, improve quote-to-cash processes, enable business process orchestration, and provide consistent omni-channel customer experience.
Further, Chickoo has held various leadership positions at NEC/NetCracker and Convergys Information Management Group. At NetCracker he was the principal solution architect for some of NetCracker’s largest Telco and Cable customers. Additionally, he created the architecture blueprint and solution approach for NEC-NetCracker’s leading edge Software Defined Networking (SDN) based offerings for Telco providers thereby laying the foundation for an entirely new line of business.
At Convergys he was the global head of Advanced Technology Enablement group, where he was responsible for managing all aspects of product management, architecture, engineering, vendor management, delivery services, and partner management for new product initiatives. He played an instrumental role in driving the introduction of business process management capability and business services orchestration within Convergys’ SmartSuite product portfolio. He was awarded the Achieving Convergys Excellence (ACE) Individual Award in recognition of technology thought leadership and innovative solutions.
He has consistently been recognized for his unwavering customer focus, leadership, and collaborative work style. He is passionate about driving new initiatives from ideation to delivery.
He holds a Bachelor of Technology in Electronics & Communication Engineering from National Institute of Technology, Warangal and an MBA from University of California, Haas School of Business.